Frequently Asked Questions

Answers to the most frequently asked questions from our clients:

Our online management service allows us to operate throughout latin america, subject to market conditions. We invite you to contact us to receive details about your specific market.

Our complete management service is currently limited to colombia, but we have aggressive growth plans and hope to have phycial presence in new markets shortly. For now, we invite our clients outside colombia to use our online service.

No, there’s no initial fee. Registration is free. Also, you have no commitment to stay with us, there is no minimum time commitement. ¡we believe in aligning our incentives with yours, so we only make money when you do too!

For many hosts, short-term rental constitutes a substantial part of their income. Income varies depending on many factors such as your location, local competition, number of bedrooms, services, common areas, guest rating, season, etc.

We are happy to provide you with a free estimate based on the characteristics of your home – contact us to learn more.

Huespedia focuses on high end properties, so we make sure they comply with minimum quality requirements. In doubt? But don’t hesitate to reach out and ask; we are always available to evaluate new properties for free.

We are always available to evaluate new properties! We simply ensure that these meet minimum quality requirements. We invite you to contact us to evaluate your needs.

No. Since we serve as an interface with multiple short-term rental channels, insurance for damages, injury or theft is limited to that provided by channels such as airbnb. However, our customer service team will take care of processing the claim, collecting any desposits to cover damages, and managing the process on your behalf.

We know how important the well-being of your property is to you. We evaluate the profile of each guest to identify and filter those that could represent potential risks.

How do we do it? In the hosting channels, we validate that potential clients have verified identities, we look at their travel history, and review the ratings and comments received from previous owners. If the potential client doesn’t meet the minimum criteria established with the owner, he is not accepted.

We create a new account for your property under the huespedia brandto ensure the profile complies with our quality standards. Our guests will always know that they are booking a property curated and managed by huespedia.

Absolutely. To offer the highest level of service, we operate throughout the entire year.

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